Responsible Disclosure

Data security is a top priority for Alembic Technologies, and Alembic Technologies believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Alembic Technologies’s service, please notify us; we will work with you to resolve the issue promptly.

POLICY

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@twothink.co. We will acknowledge your email within five business days.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within five business days of disclosure.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Alembic Technologies service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

EXCLUSIONS

While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Alembic Technologies employees or contractors
  • Any attacks against Alembic Technologies’s physical property or data centers

Thank you for helping to keep Alembic Technologies and our users safe!

CHANGES

We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://getalembic.com/responsible-disclosure

CONTACT

Alembic Technologies is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@twothink.co.

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